White Sierra Warranty Information:
White Sierra GUARANTEES that every product we make is free from defects in workmanship and material. This guarantee means that after evaluation, we will repair or replace a defective product at our discretion based on our:
Follow the below steps based on your original purchase to complete your warranty process:
1: If you purchased the White Sierra garment from a third party retailer, please contact them directly for assistance or a replacement.
*Estimated Date Purchased or Invoice Number
*Clear non blurry photos of the garment which show the White Sierra logo as well as the damaged area(s)
*Explanation of the issue(s)/cause of damage
3: The garment will then be evaluated to determine whether it qualifies for our warranty.
NOTES: Do not send any product to us without prior authorization from White Sierra Customer Service.
We do not replace parts of the garment (ie: belts, pant legs, liners, shells, etc.)
The entire garment must be returned in order to qualify for the warranty.
Garments deemed unsanitary for us to work on will be returned at the owner's expense.